Redeeming smile points

We’ve made redeeming smile points super easy! Just head to the store tab on the app and you’ll be able to see how many points you have to spend. To redeem them, add items to your cart and we will automatically use your smile points when you pay for your products.

You’ll have the option to choose how many points you’d like to redeem. Please note that you will still be charged for any delivery costs, but you’ll get a chance to see those costs before you complete your purchase. We would love to hear your feedback or questions about our store so please feel free to get in touch with our friendly team here.

Please note that our Smile Points last a full calendar year, starting from when you earned them. You can find this information in smile points history, to know that how many points may expire in the end of the current calendar year.