In some cases, you might need to unpair your toothbrush from the Colgate Connect App.
Disconnect your toothbrush
- Open the Colgate Connect App
- From the home page, tap on the toothbrush icon in the status bar
- Select “Forget this toothbrush” at the bottom of the screen
- Confirm that you want to unpair the toothbrush pressing "Forget".
Once your toothbrush has been unpaired, you can connect it with another device.