In some cases, you might need to unpair your toothbrush from the Colgate Connect App.
Disconnect your toothbrush
- Open the Colgate Smile app
- From the home page, tap on the toothbrush icon in the left top corner
- In the Toothbrush detail page, scroll down to the bottom, select 'Forget this toothbrush, and confirm that you want to unpair the toothbrush by pressing "FORGET TOOTHBRUSH".
Once your toothbrush has been unpaired, you can connect it with another device.