What makes the blue light work?
We’re glad you asked! Our unique blue light technology contains approximately 700 or more LED diodes that give off a very specific 400-420 nm wavelength of light. These tiny, powerful lights make tooth stains more receptive to the bleaching power of hydrogen peroxide, and are effective against a broad spectrum of stains. The shape of the device covers both top and bottom tooth arches, for complete coverage. You can expect your teeth to be 6 shades whiter after 10 minutes a day for 10 days in a row.
Why is the blue light not working?
Check to see that your Teeth Whitening Device is properly charged. If the green flashing light does not come on during charging:
- Make sure the power cord is plugged into both the power outlet and the charging case.
- Reposition the device in the charging case to ensure it’s seated on the charging contacts.
If the Teeth Whitening Device is still not lighting up or charging, please contact us for a replacement if your device is within the warranty period. Please see here for details on the warranty. You can reach us here.
Will the light get hot during use?
No, the Teeth Whitening Device will remain cool during use.
Is it ok to look at the light when it is on?
Yes, it’s perfectly safe to look at the light.