Syncing your offline sessions

With colgate, you don’t have to have the app open to enjoy the perks. The Colgate smart toothbrush tracks your progress on or offline because the brush’s handle itself is packed with 3D sensors that know exactly where you are brushing your teeth. It then stores that data between syncs. Just make sure to sync your brush with the app regularly to continue getting the personalized brushing guidance that the app provides.

To synchronize your brushing:

1. First make sure your Colgate Connect app is paired with your device 
2. Open the Colgate Connect app and enable the Bluetooth of your device
3. When your Colgate toothbrush is connected, your offline brushing sessions will be synchronized with the app automatically and recorded in the app

Once your offline brushings are synchronized with the app, you’ll receive a pop up summarizing the brushing sessions you did offline. You can view all your brushings in the Frequency Chart or on the home page of the app in "latest brushing session.”

In the brushing check-up, it indicates the date and time of your offline brushing, the surface coverage and duration. 

Any brushing sessions less than 10 seconds will not be saved by the Colgate toothbrush or app in order to avoid any accidental recordings. 

To get the most out of all that Colgate has to offer, we recommend synching your brush with your app weekly and charging your brush regularly.