Due to our commitment to transparency and respect for your privacy, we ask parents to provide their consent for the app to collect data and personal information, specifically: children's first name, age, profile photo, IP address and brushing data. More information on our privacy policy can be found here.
How do I provide consent?
In order to create a hum kids by Colgate account, you must provide your email. After the account creation, an email is sent to you requesting parental consent to collect data and personal information. In case you do not act right away, you’ll receive emails reminding you of this request 2, 4, 7 and 14 days after. You also see a reminder from the app homepage. After 30 days without your consent, Colgate must delete your account.
If you don’t receive an email.
If you don’t receive the email, start by verifying if your email address is correct. To do so, open the app, press the reminder on the homepage and verify your email address.
If your email is correct but you still haven’t got the message, search for an email sent from noreply@colgate.com in your inbox and junk or spam folder.
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