M1 Toothbrush

Frequently Asked Questions

• Compatibility of the Colgate® Connect M1
• Where to find the serial number of the Colgate® Connect M1?

Care & maintenance

• How to Clean the Colgate® Connect M1?
• Replace the Battery of the Colgate® Connect M1
• Store the Colgate® Connect M1

The basics

• Offline Brushing with the Colgate® Connect M1
• Replacing the Colgate® Connect M1 brush heads
• If your Colgate® Connect M1 does not connect to the app
• Reset the Colgate® Connect M1
• Colgate® Connect M1 Firmware Update Failed
• Updating the Colgate® Connect M1

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Let’s get you started

• Turn on the Colgate® Connect M1
• About the Status Lights (or LED) of the Colgate® Connect M1
• Connecting a new brush & creating a new profile in an existing account
• Connecting your Colgate® Connect M1 with Bluetooth
• Switching off the Colgate® Connect M1